Refund Policy

Introduction

At Skill Acct, we strive to provide the best services and products to our customers. However, we understand that sometimes things don’t go as planned. Our refund policy explains the conditions under which we offer refunds and how you can request one.

Eligibility for Refund

Refunds are available under the following circumstances:

• If you purchased a course or service but were unable to access it due to a technical issue on our end.
• If you find that the course or service does not meet the description or your expectations and request a refund within 7 days of purchase.
• If there is an issue with the payment process or billing error.

Please note that certain products or services may have different refund policies, and you will be informed about this at the time of purchase.

Non-Refundable Items

The following items are non-refundable:

• Digital downloads or templates that have been accessed or downloaded.
• Custom or personalized services that were tailored specifically to you.
• Courses or services accessed or completed beyond the 7-day refund period.

How to Request a Refund

If you believe you are eligible for a refund, please contact us at contact@skillacct.com within 7 days of your purchase. Please include the following information in your request:

• Your order number or receipt.
• The reason for your refund request.
• Any relevant details or issues you encountered.

We will review your request and process the refund if it meets our policy criteria. Refunds may take up to 10 business days to appear in your account, depending on your payment method.

Refund Process

Once we receive your refund request, our team will:

• Review your request and verify the eligibility.
• Process the refund to your original payment method.
• Notify you of the status of your refund request.

Refunds may take up to 10 business days to reflect in your account, depending on your payment provider.

Contact Us

If you have any questions or concerns regarding our refund policy or need further assistance, please feel free to contact us at contact@skillacct.com.